Microsoft Outlook

Prerequisites
Knowledge of the appropriate Windows operating system. Must be familiar with the mouse, menus, dialog boxes, scroll bars, the Start menu and the taskbar. Proficiency with minimizing, maximizing and restoring windows is required.

Duration 1 day(s)

Getting Started

Starting Outlook
Understanding the Display Screen
Using Personalized Menus
Changing Menu Options
Using Toolbars
Using the Navigation Pane
Using Outlook Today
Customizing Outlook Today

Working with the Inbox

Creating Messages
Sending and Recalling Messages
Adding Options to a Message
Using the Reading Pane
Reading Messages
Printing Messages
Replying to a Message
Forwarding a Message
Attaching a File to a Message
Working with Attachments
Working with Hyperlinks
Using the Office Clipboard Task Pane
Using the Smart Tag Action Button

Using Folders to Manage Mail

Understanding Folders
Working with Folders
Creating a Folder
Moving Messages to a Folder
Using the Drafts Folder
Using the Favorite Folders Pane
Using Public Folders

Using Special Mail Features

Creating and Using Distribution Lists
Using the Organizer Pane
Managing Junk E-Mail
Using the Rules Wizard
Working with Rules
Using the Out of Office Assistant
Creating a Signature
Creating and Using Delegates
Using Voting Buttons
Tracking Voting Buttons
Changing Outlook 2003 Defaults
Cleaning Up Your Mailbox
Working Offline

Working with Calendars

Using the Calendar
Creating Appointments and Events
Creating a Recurring Appointment
Modifying Appointments and Events
Copying and Moving Calendar Items
Viewing Other Users' Calendars
Creating a Group Schedule

Working with Meetings

Creating Meetings
Responding to a Meeting Request
Modifying a Meeting
Deleting a Meeting

Working with Contacts

Adding a Contact
Updating and Deleting a Contact
Creating Messages Using a Contact
Working with Categories

Using Tasks

Creating Tasks
Modifying Tasks
Assigning Tasks
Deleting Tasks

Using Special Outlook Features

Using the Find Bar
Working with Shortcuts
Using AutoArchive
Using the Web Toolbar
Working with Views
Working with Notes
Understanding Outlook Security